Ross Young Applications

Young & Mead Consulting, LLC           

4823 Old Kingston Pike, Suite 302  .   Knoxville, Tennessee  37919                                 .                                                           

                       Bacchus Suite            Apollo Suite       ShepherdTime           Medusa Mail

 

BacchusPOS/ShepherdTime       BacchusPOS is the core point of sale, marketing, and data management product.     ShepherdTime is the payroll and security platform for BacchusPOS, and provides the interface to accounting and payroll systems.

BacchusMobileInventory             BacchusMobileInventory is a licensed optional product.  This module talks to Symbol handheld inventory devices to help with inventory and picking.  This requires a secure wireless connection and Internet connectivity. 

Bacchus support services retainer           Most clients prefer to have a blanket cost for their support rather than paying hourly rates.  This retainer is designed so that you can call us before you get frustrated, and covers Bacchus and Bacchus supported software questions, as well as the use of Bacchus in your business.  This support is also available hourly.

Bacchus hardware/IT retainer    Most clients also prefer to have a blanket cost for dealing with hardware and IT issues.  This retainer covers the maintenance of the hardware and IT issues related to connectivity, anti-virus, spyware protection, Windows updates, and related issues.  It includes support for certain other IT issues not related to Bacchus like camera and security integration.  This support is also available hourly.

Medusa Mail hosting and relay Mail used to be easy and free.  Now it is loaded with spam and viruses, and the response of many providers is to severely limit the amount of mail that you can send as a Draconian way to slow down the spammers and bad guys.  This is the item that has gone up drastically in cost this year as we have brought multiple hosted servers on line to make sure your Bacchus email gets out and is not blocked.

Postini mail scum/scam/virus filtering  Keep those snakes off the plane, and out of Medusa Mail!  This is the external service we use to filter incoming mail.  It works.

BacchusWebStore / Apollo Webstore Suite        The BacchusWebStore and Apollo WebStore Suite connect to your Bacchus or Apollo inventory files and host your items in an ASP.NET-compliant hosted web store.  It allows for customers to buy (in states where allowed), browse, and read store news.  In states where it is allowed it computes delivery fees.  This product in stage 3 has a list price of $13,000.  Either BacchusPOS or Apollo Sales are the required as the data manager.   These web stores meet or exceed current Payment Card Industry standards.  Either includes 30 hours of customization and support, and can be skinned to match your current look.

Apollo POS Suite  ApolloPOS Suite is part of the BacchusPOS family of products.  Drawing on the BacchusPOS engine, it is well-suited for retail environments consisting of different vendors selling different items in remote locations -- state fairs, concerts, street fairs, kiosks, and the like.   It does not perform the extensive marketing outreach and customer analysis that BacchusPOS does, but in these venues you are handling that elsewhere, or not at all.

·         The entire suite consists of:

o    Apollo Admin, the administrative program for central control and reporting

o    ApolloPOS, for point of sale work

o    WebApollo for online sales

o    RemoteApollo for sales on Symbol PDA handhelds.

·         ApolloSuite is a Microsoft language product, and is written in Visual Studio and *.NET, providing language extensibility into the next decade.

·         ApolloSuite works with most hardware, and can use all major barcode scanners, card readers, payment industry peripheral devices, printers, and more.  It has a minimal footprint, and is digitally secure to resist tampering.

 

 

Site hosting        We provide site hosting and web store hosting services for BacchusPOS and Apollo Suite clients.  At this point, the BacchusWebStore can only be hosted on our servers.  We anticipate this being available for other Windows hosts in 2008.

NOD32 anti-virus renewal and support                 NOD32 is our preferred anti-virus solution.  It operates with low overhead and plays well with other programs.

PC Charge support          We provide support for PCCharge.  PCCharge is the middleware between Bacchus and your credit card processor.

Remote backup services              Those expensive servers we mentioned for mail and site hosting also can remotely backup your data each night online.  You can never have too many backups.  This is configured for Bacchus data; it can be customized to get other data.

BacchusNotes   We now offer a centralized note service.  You can receive tasting note updates automatically.  Not all wines are covered, of course, and this will not overwrite local notes that you have.  This is a new product, and is still in stage 1, and has attractive stage 1 pricing.

BacchusStoreCompare                  This product is under development, but will allow you to compare your sales numbers per foot and by item with other stores.  The identity of all stores is confidential.  It lets you see a hot wine from another part of the country that you may have missed.  Please inquire.

Astara Firewall                 The Astara firewall is a hardware device that acts as a barrier between you and the Web.  It also allows for selective filtering, and for tracking employee web usage and visited sites.  Please inquire.

Onsite consulting and training Retainer customers can have onsite consulting at the discounted rate of $560 per day.  This is also available to non-retainer customers at $980 per day plus expenses.

Renewal discounts         At renewal time you can add any additional services or products for 25% off and take extended 120 day billing.  To take advantage of this discount, you must add the service around your renewal time.

Product

List price

Annual license

Frequency

BacchusPOS/ShepherdTime

$12,800

$1250

Once

BacchusMobileInventory[1]

$1,320

$345

Annual

Mail hosting and relay

$155

 

Quarterly

Postini mail scum/scam/virus filtering

$9.15 per mailbox

 

Quarterly

Bacchus WebStore

$8000

$950

Once

Site hosting

 

$165

Quarterly

PC Charge support

$235

 

Annual

Remote backup services

$250

$165

Quarterly

BacchusNotes

$180

$135

Quarterly

BacchusStoreCompare

 

 

tbd

ApolloSuite

$18000

$2500

Annual

Astara Firewall

$900-1300, depending on features

$500

Annual

Onsite consulting and training, per day

$560  (retainer customers)

$980

  (non-retainer customers)

 

 

Integrated Payment Card Processing from Paymentech

varies

 

Available

 



[1] Requires compatible Symbol scanners.  Symbol scanner models are from $2130 depending on configuration.  We can use your compatible Symbol scanners – there is nothing magic about ones that come from us.  This also requires a wireless access point in the store.